Hotel reservations - conditions & liabilities
The rates noted above are PER ROOM PER NIGHT and include private facilities wc with bath and/or shower, full Scottish Breakfast (unless otherwise indicated) and VAT at 17.5% unless otherwise stated.
Accommodation will be allocated on a first come, first served basis. If your preferred accommodation is not available, a similar standard of accommodation will be allocated where possible.
Glasgow City Marketing Bureau (GCMB) will send you confirmation of your booking.
All amendments/cancellations must be received at the GCMB in writing up to two weeks prior to arrival. After this time any amendments/cancellations must be directed to the accommodation provider.
GCMB acts only as an agent for hotels and other accommodation units and does not contract as a principal. Accordingly, GCMB will not be liable for any loss or damage due to or arising from any acts or omissions of persons, firms or companies for whom we act as agents.
Further, GCMB shall in no event be liable for any loss of profit or consequential loss or damage due to or arising from negligence on the part of GCMB its servants, agents or subcontractors.
GCMB shall not be liable to any extent in the event of delay or failure in providing or procuring any services or facilities due to any cause beyond the proper control.

Hotel terms and conditions - individual reservations & block bookings
Once your credit card number/deposit has been forwarded to the hotel booked, GCMB will not be held responsible for cancellation charges levied by the hotel.
The balance of hotel accounts must be settled on departure unless alternative arrangements have been agreed in advance DIRECT with the hotel concerned.
Individuals must advise the hotel of any cancellations no less than 48 hours prior to the date of arrival. In the event of late cancellations, the hotel will deduct the first night's payment.
Cancellation of individual reservations made on block bookings must advise the hotel direct not less than 48 hours prior to the date of arrival, otherwise the delegate will be liable for the first night's charge.
Glasgow City Marketing Bureau's Conference Accommodation Booking Service must be advised of cancellations of block bookings of 15 delegates or more not less than 8 weeks prior to the date of arrival otherwise the organiser will be liable for the payment of the first night's stay. Please note that for bookings of 20 rooms or more you may be asked to contract direct with the hotel. Cancellation of Block bookings of between 11 and 15 rooms must be advised not less than 6 weeks prior to the date of arrival, otherwise the organiser will be liable for the payment of the first night's stay Cancellation of Block bookings of between 6 and 10 rooms must be advised not less than 28 days prior to the date of arrival, otherwise the organiser will be liable for the payment of the first night's stay Cancellation of Block bookings of between 2 and 5 rooms must be advised to the hotel direct not less than 7 days prior to the date of arrival, otherwise the organiser will be liable for the payment of the first night's stay.

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